If you’re not seeing any restore points, try a reset to solve your problem. In the search box, enter recovery, and in the search results, tap or click Recovery.Ĭhoose the restore point related to the problematic app, driver, or update and tap or click Next > Finish. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and click Search.) Swipe in from the right edge of the screen and tap Search. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. Restore points are generated when you install a new app, driver, or Windows update and when you create a restore point manually. This option takes your Surface back to an earlier point in time, called a system restore point. Your Surface won't start, and you've created a recovery drive. Or, you tried a restore and it didn’t solve your problem. Your Surface isn’t working well, and it’s been a while since you installed anything new. Your Surface isn't working well, and you recently installed an app, driver, or update. The following table can help you decide which one to use.
If your Surface isn't running as quickly or reliably as it used to, try one of these recovery options.
Use a recovery drive to reinstall Windows Should you restore, refresh, or reset your Surface? If you're having trouble with your Surface Pro, Surface Pro 2, Surface Pro 3, or Surface 3, you may be able to restore, refresh, or reset it to solve the problem. Note: Get help for Surface running Windows 10.
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